Cookie policy
This page explains how Vahti Service Ltd uses cookies and similar technologies on the vahti.ai website and service. Cookies are used to ensure the functioning of the website and, with the user's consent, we may also use other cookies, for example for analytics or service development. You can control your cookie preferences through the cookie settings on the site.
Cookie Policy
Last updated: 14 September 2026
This Cookie Policy explains how Vahti Service Oy uses cookies and similar technologies on the vahti.ai website and in the service.
This Cookie Policy supplements our Privacy Policy. More information about the processing of personal data is available in our Privacy Policy: Privacy Policy.
1. What Are Cookies?
Cookies are small text files stored in a user’s browser or on their device when the user visits a website or uses an online service.
Cookies can, for example, help the website remember the user’s choices, keep the service secure, enable login or collect information about how the website works. Similar technologies may include browser local storage, session storage and other comparable identifiers.
2. Why We Use Cookies
We use cookies and similar technologies for the following purposes:
- technical operation of the website and service;
- login, session and security management;
- remembering choices made by the user;
- storing cookie preferences;
- understanding and improving the website and service, if analytics are used;
- targeting marketing and communications, if marketing cookies are used.
We do not use non-essential cookies without the user’s consent where consent is required by applicable law.
3. Cookie Categories
Essential Cookies
Essential cookies are necessary for the technical operation, security, login, session management or remembering cookie preferences of the website or service.
These cookies may be used without separate consent because the website or service would not function properly without them. The user may block essential cookies in their browser settings, but this may affect the functionality of the website or service.
Functionality and Preference Cookies
Preference cookies may be used to remember choices made by the user, such as language, region, view or user interface settings.
Functionality cookies support features such as continuing a chat conversation. Cookie purposes are described in section 7.
Analytics Cookies
Analytics cookies may be used to understand how the website is used and how it can be improved. They may provide information about page visits, traffic sources and website performance.
Analytics cookies are used only if analytics have been enabled and the user has given consent where consent is required.
Marketing and Tracking Cookies
Marketing and tracking cookies may be used, for example, to target and measure advertising, campaigns or other communications.
These cookies are used only if marketing or tracking tools have been enabled and the user has given consent.
4. How Consent Works
We use HubSpot Cookie Consent Banner v2 to manage cookie choices. When a user visits the website for the first time, the banner may ask the user to accept or reject non-essential cookies.
The user may accept all cookies, reject non-essential cookies or choose cookie categories separately. Essential cookies are used to ensure the operation of the website and service and cannot be disabled through the cookie management tool.
5. How to Change or Withdraw Consent
The user can change or withdraw their consent at any time through the “Manage cookies” link or a similar function on the website.
When consent is withdrawn, we will stop using non-essential cookies based on that consent going forward. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
The user may also delete cookies through their browser settings. Browser settings do not, however, replace the consent given on the website for non-essential cookies.
6. Third-Party Cookies
The website or service may include third-party technologies if we use, for example, form, analytics, marketing, payment processing or communication services.
Currently known service providers include HubSpot, Stripe and Postmark, but not all of these necessarily set cookies in the user’s browser for all purposes.
The providers in the cookie list in section 7 are HubSpot, Cloudflare and Google. A cookie may be provided by an external service even when it is stored under the vahti.ai domain.
7. Cookies on vahti.ai
The table below lists cookies observed on the vahti.ai website, their providers and purposes. All cookies in the table use the .vahti.ai domain.
Durations are the defaults documented by the providers; session cookies last for the browser session. Website settings and browser restrictions may change the actual duration. Cookie expiry may be renewed during use.
On small screens, scroll the table horizontally.
| Cookie | Provider | Purpose | Default duration |
|---|---|---|---|
__cf_bm | Cloudflare | Protects the website against malicious automated traffic. | 30 minutes of inactivity |
_cfuvid | Cloudflare | Distinguishes visitors sharing an IP address for rate limiting. | Session |
__hs_cookie_cat_pref | HubSpot | Remembers accepted and rejected cookie categories. | 6 months |
__hstc | HubSpot | Connects visits for website visitor analytics. | 6 months |
hubspotutk | HubSpot | Recognizes visitors and helps match form submissions to a contact. | 6 months |
__hssc | HubSpot | Tracks page views and the start of a session. | 30 minutes |
__hssrc | HubSpot | Identifies a new browser session. | Session |
messagesUtk | HubSpot | Recognizes returning chat visitors and links their conversation history. | 6 months |
_ga | Google Analytics | Distinguishes visitors for website usage statistics. | 2 years |
_ga_M9PYMWPFX3 | Google Analytics | Maintains analytics session state. | 2 years |
_gcl_au | Supports measurement of advertising results and actions on the website. | 90 days |
8. Further Information and Contact Details
If you have questions about our use of cookies or the processing of personal data, you can contact:
Vahti Service Oy
Kauppakatu 39, 40100 Jyväskylä, Finland
Business ID: 3598836-2
Email: contact@vahti.ai
Contact person for data protection matters:
Teemu Tapper
teemu@vahti.ai
More information about the processing of personal data is available in our Privacy Policy: Privacy Policy.